Career Readiness Certification Program


DCC Workforce Services is a designated Career Readiness Certificate testing site in the Southside Virginia region. The Career Readiness Certificate (CRC) program involves testing individuals’ job skills and then awarding Career Readiness Certificates to those who qualify. The Certificates demonstrate job readiness to prospective employers.


The assessments are administered using the WorkKeys® system. WorkKeys is a comprehensive skills assessment tool recognized by thousands of companies worldwide. Of the over 7,000 jobs that have been profiled nationally using WorkKeys, about 85 percent of them use three WorkKeys assessments: Reading for Information, Applied Mathematics, and Locating Information. Thus, these are the skills assessed in the Career Readiness Certificate program.


Those taking the test can earn three levels of certification: Bronze level, which signifies that the applicant possesses skills for approximately 30 percent of the jobs profiled by WorkKeys in those three specific skill areas; Silver, which signifies the applicant meets the requirements for 65 percent of the jobs; and Gold, which signifies qualification for 90 percent of the jobs.


Part of the DCC CRC program involves a 12-week training program to help employees bone up on the various skills found on the certification test. Part of the instruction includes participation in KeyTrain, which is a computer-based training program designed by the creators of WorkKeys to improve students’ skills on areas of the test in which they scored lower than they would have liked. The students also learn resume preparation, computer applications, and various employment skills ranging from how to dress for work to teamwork to conflict resolution.


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