DCC Bookstore Return Policy

Cash register receipts must be submitted for all refunds.  All refunds are made by check. The Refund will be mailed within two weeks after the item is returned.  New and related materials must be  in new, resalable condition to obtain a refund. 
Names should not be written in books until student is sure he/she will remain in the class. 
Receipts are required for state audit purposes.  If a receipt is unavailable, exchanges will be permitted for equal value.

We are not responsible for lost receipts!  In order to be reimbursed, you must keep up with your receipt.

Textbooks

Textbooks may be returned for a refund until the last day of the add/drop period.
An official drop form along with the dated bookstore receipt is required.

General Books

General books such as trade paperbacks, hardcover fiction, and non-fiction are non-refundable.

Calculators and Electronics

Refunds on calculators are not available.  Defective items are not replaced after 30 days of  purchase.  Merchandise must be returned with its carton, related product materials (instructions, warranty, etc.) and the dated sales receipt.  For defective merchandise purchased and held for more than 30 days, the manufacturer or local service outlet must be contacted directly.

Computer Software

Computer software that is in its original shrink-wrap and is the current version may
be returned within 7 days of the purchase date.  No refund if opened.

General Merchandise

All merchandise purchased from the bookstore other than the above is non-refundable.

Used Books

The Bookstore purchases and resells used books to provide more reasonable prices for students.
Buy-back dates are posted around the campus prior to each book-buy.